Jack Ogutu Otieno

ICT (Web/Software Development) Profssional
Box 60653, 00200, Nairobi, Kenya.

About

Highly accomplished IT professional with over 15 years of progressive experience in both private and public sectors, specializing in systems and integration. Adept at driving technological innovation, optimizing operations, and leading high-performing teams to deliver impactful solutions that enhance service delivery and foster organizational growth. Proven ability to identify and implement emerging tech trends to ensure robust, efficient, and secure ICT infrastructures.

Work

County Government of Kisumu
|

Chief ICT Officer - Systems & Integration

Nairobi, Nairobi, Kenya

Summary

Led ICT operations and strategic integration for the County Government of Kisumu, ensuring optimal system performance and driving technological advancements to enhance public service delivery.

Highlights

Ensured 99.9% system uptime and efficiency across county IT infrastructure, minimizing disruption and maximizing operational continuity for critical public services.

Spearheaded research and implementation of emerging technological trends, enhancing service delivery and modernizing government operations.

Established strategic ICT vision and objectives, leading teams to align technology initiatives with broader organizational goals.

Monitored and optimized IT operations, improving cost-effectiveness and productivity through strategic resource allocation.

Coordinated successful development and deployment of improved internal control systems, strengthening data integrity and operational security.

Oxygene MCL
|

Front End Developer

Nairobi, Nairobi, Kenya

Summary

Developed and optimized front-end software solutions, enhancing user experience and system compatibility for diverse web applications.

Highlights

Designed and implemented user-friendly software, significantly improving accessibility and responsiveness across web platforms.

Optimized websites for backward and cross-browser compatibility, expanding user reach and ensuring consistent experience.

Streamlined development workflows by enforcing coding standards, leading to more efficient debugging and system maintenance.

Collaborated effectively with UI/UX and backend teams to ensure technical feasibility and seamless integration of designs.

Enhanced user experience and functionality of web applications by improving JavaScript and CSS coding practices.

Creative VMLYR
|

Front End Developer

Nairobi, Nairobi, Kenya

Summary

Developed robust front-end solutions and optimized user interfaces, driving enhanced accessibility and responsiveness for diverse web projects.

Highlights

Implemented coding standards that enhanced maintainability and reduced debugging time for complex web applications.

Improved website compatibility across various browsers and devices, expanding user reach and ensuring consistent experience.

Collaborated cross-functionally with design and backend teams to integrate technically feasible UI/UX designs, ensuring seamless product delivery.

Authored comprehensive style guidelines, fostering design consistency and improving team efficiency in front-end development.

Continuously integrated new web technologies and design practices, staying current with industry trends to deliver cutting-edge solutions.

Brandspark LLC
|

Web Designer/Developer

Nairobi, Nairobi, Kenya

Summary

Managed end-to-end web development projects, translating design concepts into functional, cross-browser compatible websites.

Highlights

Managed full lifecycle website development projects, from conceptualization to deployment, meeting client specifications and timelines.

Developed and optimized websites for seamless functionality across major browsers (Microsoft, Google, Mozilla), ensuring broad user accessibility.

Implemented custom features and functionalities, directly aligning with project design requirements to enhance user engagement.

Built high-fidelity prototype sites, effectively translating complex design visions into interactive web experiences.

Enhanced website usability and navigation through continuous updates, improving user satisfaction and retention.

Safaricom (Through Sheer Logic Consultants)
|

Retail Assistant

Nairobi, Nairobi, Kenya

Summary

Provided exceptional customer service and managed internal sales tools, contributing to brand representation and operational efficiency.

Highlights

Delivered exceptional customer service, upholding Safaricom's brand image and values through strong product knowledge and effective conflict resolution.

Managed the Safaricom Sales Intranet portal, ensuring data accuracy and accessibility for sales teams.

Assisted in optimizing sales processes by providing direct support to the sales team, contributing to improved operational flow.

Kenya BPO Society
|

Webmaster

Nairobi, Nairobi, Kenya

Summary

Managed and developed the organization's website, ensuring cross-browser compatibility and effective online presence.

Highlights

Developed and maintained the Kenya BPO Society's official website, ensuring optimal performance across major web browsers.

Managed all aspects of the organization's online presence, including content updates and technical maintenance, to support communication objectives.

Ensured website functionality and user accessibility, contributing to the society's digital outreach and information dissemination.

Skyweb Technologies
|

Web Developer Intern

Nairobi, Nairobi, Kenya

Summary

Gained foundational experience in web development, contributing to software lifecycle processes and user experience improvements.

Highlights

Cultivated a deep understanding of diverse software development lifecycles, enhancing foundational competencies in web project execution.

Evaluated technical requirements for web projects, contributing to the development of high-quality code.

Redesigned key sections of websites, improving user-friendliness and visual appeal to enhance engagement.

Education

Nairobi School
Nairobi, Nairobi Municipality, Kenya

Kenya Certicate of Secondary Education

Grade: B-

Jomo Kenyatta University of Agriculture & Technology
Nairobi, Nairobi, Kenya

Bsc.

Information Technology

Grade: Graduated with honours

Languages

English
Swahili

Skills

Creative Thinking

Idea Conceptualization.

Javascript Frameworks

React.js, Vue.js.

Front End Development

UI Development, Web Applications, Mobile Apps.

Team Co-ordination/Collaboration

Team Management, Workforce Leadership.

Software Documentation

System Requirements, Analysis, Specifications.

Technical Research

Trends Analysis, Emerging Technologies.

System Integration

ICT Operations, Infrastructure Management.

Project Management

Project Delivery, Strategic Planning.

User Experience (UX)

Accessibility, Responsiveness, Usability.

Cross-browser Compatibility

Web Optimization, Device Compatibility.

Debugging & Maintenance

Coding Standards, System Maintenance.

Technical Feasibility Analysis

UI/UX Integration, Backend Collaboration.

Cloud Computing

Serverless Computing, AWS.

Interests

Illustration

Digital Illustration, Traditional Illustration.

Watching Sports

Football, Rugby.

References

Lawrence Okungu

Deputy Director - E-governance & systems, County Government of Kisumu, lawrence.okungu@kisumu.go.ke, 0719643743

Prital Patel

Managing Director - Creative FCB Email: info@creative.co.ke, Phone: +254 (0) 716 514 444

Dr. Gilda Odera

Vice Chairperson - Salaries & Renumeration Commission Email: info@src.co.ke